PRIVACY POLICY

Last Updated: 13/06/23

At LYKA Trading, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

We may collect and process the following types of personal information:

Contact Information: This includes your name, email address, phone number, and mailing address.
Account Information: If you create an account with us, we may collect and store your username, password, and other account-related details.
Order Information: We collect information about your purchases and orders placed through our website.
Communication Information: When you contact us or interact with our customer support team, we may collect information related to those communications.
Website Usage Information: We collect information about your interactions with our website, including IP address, browser type, referring/exit pages, and operating system.

We use the collected information for the following purposes:

To provide and improve our services, including processing and fulfilling orders, managing customer accounts, and personalizing your experience.
To communicate with you regarding your orders, inquiries, and updates related to our services.
To analyze and improve our website's performance, functionality, and user experience.
To comply with legal obligations and enforce our terms and conditions.
With your consent, to send promotional emails, newsletters, and marketing communications about our products, offers, and events.

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as payment processing, order fulfilment, and website analytics. These service providers have access to personal information required to perform their functions but are obligated to maintain its confidentiality.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure.

Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you wish to exercise any of these rights or have any inquiries or concerns about our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the revised Privacy Policy will have a new effective date mentioned at the top.

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

LYKA Trading Address: All saints Industrial Estate Birmingham B18 7RL Email: Hello@Lykatrading.co.uk Phone: 01215171654

We will respond to your inquiries and concerns promptly and in accordance with applicable privacy laws.